Case Study #3 - an Independent Financial Adviser
Problem
This client had no problem attracting new business. On the contrary she was having trouble keeping up with all the associated paperwork, which she didn’t really enjoy and which was gradually taking over her living room. She also had plans to move into a new office but couldn’t see how she was going to cope with the disruption. Added to this, she wanted to have quality time with her young family.
Solution
There were many facets to this client’s requirements, and some tight deadlines to meet. It was therefore essential to plan each element very carefully. Regular coaching calls (and the exchange of frequent emails) took place over a period of a few months and these enabled her to keep on track with the numerous actions she had to take in order to stay on target.
Results
By following the programme we set out, this client was able to meet all her deadlines. The office move went without a hitch and client documents were quickly organised into their new home (and her living room reclaimed). A compliance visit (to check all necessary forms were in order – a regulatory requirement to keep trading!) was successfully completed. My client was also able to take a long awaited holiday with her children – without worrying about business, because everything was taken care of.
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